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  2. Membership & Subscribing
  3. Membership & Subscribing

Membership & Subscribing

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  • What will happen if I leave my queue empty?
  • How do I cancel my subscription?
  • Can I add a candle from the Candle Club to my queue?
  • How do I cancel my Candle Club add-on subscription?
  • Will my Candle Club add-on end if I cancel my subscription?
  • My subscription is on hold but I still want to receive a candle from my Candle Club add-on. How can I do that?
  • I want to receive a candle from the Candle Club each month but don’t have a subscription. What can I do?
  • I received a perfume instead of cologne. What can I do?
  • I live in Canada. Can I join Scentbird?
  • What is a Premium Upcharge Product?
  • What is the queue and how does it work?
  • I’ve heard good things about your referral program. Tell me more!
  • How do Scentbird coupon codes work?
  • How much does a Scentbird subscription cost?
  • I just signed up! What do I do next?
  • Can I receive a case with my subscription order each month?
  • How can I upgrade my plan?
  • How do I improve my scent recommendations? Why should I rate fragrances?
  • I don't think my promo code is working properly. What should I do?
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