Membership & Subscribing
- What will happen if I leave my queue empty?
- How do I cancel my subscription?
- Can I add a candle from the Candle Club to my queue?
- How do I cancel my Candle Club add-on subscription?
- Will my Candle Club add-on end if I cancel my subscription?
- My subscription is on hold but I still want to receive a candle from my Candle Club add-on. How can I do that?
- I want to receive a candle from the Candle Club each month but don’t have a subscription. What can I do?
- I received a perfume instead of cologne. What can I do?
- I live in Canada. Can I join Scentbird?
- What is a Premium Upcharge Product?
- What is the queue and how does it work?
- I’ve heard good things about your referral program. Tell me more!
- How do Scentbird coupon codes work?
- How much does a Scentbird subscription cost?
- I just signed up! What do I do next?
- Can I receive a case with my subscription order each month?
- How can I upgrade my plan?
- How do I improve my scent recommendations? Why should I rate fragrances?
- I don't think my promo code is working properly. What should I do?