Most Common Questions
- I forgot to choose my monthly product, now what?
- What is the queue and how does it work?
- How do I cancel my subscription?
- Does Scentbird charge sales tax?
- When can I expect to be billed for my subscription?
- I never received my product, please help!
- How do I track my order?
- What should I do about a damaged product?
- I haven’t received my Scentbird order yet. When will it be in my mailbox?
We’re available Monday through Friday 24/7 as well as Saturday & Sunday 7a-5p EST