Most Common Questions

• I forgot to choose my monthly product, now what?
• What is the queue and how does it work?
• How do I cancel my subscription?
• Does Scentbird charge sales tax?
• When can I expect to be billed for my subscription?
• I never received my product, please help!
• How do I track my order?
• What should I do about a damaged product?
• I haven’t received my Scentbird order yet. When will it be in my mailbox?