General
- How do I use my new case?
- How do I turn the nozzle “off” on my new vial?
- I don't want to wait every month for a new fragrance. Can I buy all of the fragrances in my queue?
- What is the Candle Club and how can I join?
- What is Scentbird?
- Are your fragrances authentic?
- Can you please explain the process from payment to shipment?
- Will my Scentbird fragrance subscription fit in my mailbox?
- Can I shop with Scentbird even if I don’t subscribe?
- Can I travel with my Scentbird Fragrance?
- What should I do if I have an allergic reaction to your products?
- How do I buy extra fragrance cases?
- How far in advance can I order a gift subscription?
- How do Gift Sets work?
- I am having trouble with the website. What should I do?
- Is there a phone number for Scentbird?