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  1. Scentbird
  2. My Account

My Account

Personal Information

  • I need to change my password. How can I do that?
  • My profile is set to the wrong gender! How do I change it?
  • My account email address needs to be updated. How do I do that?
  • I need to change or update my name. How do I do that?
  • I need to update my profile information. How do I do that?
  • I forgot my password. How do I access my account?

Gifted Subscriptions

  • How can I resend the gift subscription email to my gift recipient?
  • How can I view the details of a gift subscription that I purchased?
  • I want to send Scentbird as a gift. What’s the best way to do that?
  • How do Gift Subscriptions work?

Product Reviews

  • How can I view the products that I've rated?
  • How can I see all of the product reviews I’ve written?

Billing Information

  • How do I update my shipping address?
  • How do I update my billing information?

Manage Subscription

  • How can I view or change my subscription plan?
  • How can I view or change my subscription frequency?
  • I need a break. Can I skip a few months?
  • What are my subscription options?

Order History

  • How can I view my eCommerce / à la carte history?
  • How can I view my subscription order history?

My Account

  • How do I choose my fragrance?
  • How do I receive scent recommendations?
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