⚠️ In response to COVID-19, please see updated shipping timelines here.
Shipping and Tracking:
Once your order leaves our fulfillment center, you will receive an e-mail notification of its shipment along with a tracking number to help you monitor delivery progress. Please note that it may take up to 48 hours for the tracking to become active. Your tracking number is also accessible in your account.
Your first Scentbird package will ship from our facility and be in your mailbox within 10 to 12 days Delivery times may vary due to the great care we put into delicately packaging each fragrance.
After the First Month:
By the second month, recurring subscribers can expect their package to leave our fulfillment center 10 business days after billing occurs.
We ship in batches and work hard to customize each order according to the fragrance you’ve selected, so delivery time may vary each month. In addition, because fragrance is considered Hazardous Materials, we are required to ship via ground transportation.