First Month:
The day you sign up for your subscription, you will be automatically billed.
Your first Scentbird package will ship from our facility and be in your mailbox within 10 to 12 days, though delivery times may vary due to the great care we put into delicately packaging each fragrance.
After the First Month:
By the second month, recurring subscribers can expect their package to leave our fulfillment center 10 business days after billing . If for some reason your payment is blocked on the 5th but works when we attempt again later in the month, your shipment will leave our fulfillment center 10 business days later (please allow another 7 to 10 days for travel).
Shipping and Tracking:
Once your order leaves our warehouse, you will receive an email notification of its shipment along with a tracking number to help you monitor delivery progress (please allow 48 hours for the tracking scan to be updated).Your tracking number is also accessible online from your Scentbird account.
Because we ship in batches and work hard to customize each order according to the fragrance you’ve selected, delivery time may vary. In addition, because our fragrances are considered Hazardous Materials, there may be delays in ground shipping.
Please note that if you sign up for a multi-month subscription, you’ll be billed upfront for the entire length of the subscription.