The day you sign up for your subscription, you will be automatically billed.
Your first Scentbird package will ship from our facility and be in your mailbox within 10 to 15 days, though delivery times may vary due to the great care we put into delicately packaging each fragrance.
After the First Month:
By the second month, all subscribers fall on our regular billing and shipping cycle, meaning that you’ll be billed on the 5th of each month and can expect your package to ship around the 3rd week of the month and arrive at your doorstep 7 to 10 days later. If for some reason your payment is blocked on the 5th but works when we attempt again later in the month, your shipment will leave our facility around the end of the month (please allow another 7 to 10 days for travel).
Shipping and Tracking:
Once your order leaves our warehouse, you will receive an email notification of its shipment along with a tracking number to help you monitor delivery progress (please allow 48 hours for the tracking scan to be updated).Your tracking number is also accessible online from your Scentbird account.
Because we ship in batches and work hard to customize each order according to the fragrance you’ve selected, delivery time may vary. In addition, because our fragrances are considered Hazardous Materials, there may be delays in ground shipping.
Please note that if you sign up for a multi-month subscription, you’ll be billed upfront for the entire length of the subscription.