We’ll email your tracking info over as soon as your order has shipped! Your tracking number is also accessible online from your Scentbird account.
First Month / First Time Customer:
Your first Scentbird package should ship from our facility and arrive in your mailbox within 10 days of your subscription order. Just remember to choose your first scent within 12 hours of placing your order.
After the First Month:
By the second month, recurring subscribers can expect their package to leave our fulfillment center 10 business days after billing . If for some reason your payment is blocked on the 5th but works when we attempt again later in the month, your shipment will leave our fulfillment center 10 business days later.
Because we ship in batches and work hard to customize each order according to the fragrance you’ve selected, delivery time may vary. In addition, because our fragrances are considered Hazardous Materials, there may be delays in ground shipping.
À la carte
À la carte orders typically ship within 5 to 7 business days (please add travel time from here on average 4 days pending your location). Extra cases ordered will ship with your next month's shipment if you are an active subscriber.